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FAQ'S

What is my hardiness zone?

Can I make changes to an order once it has been placed?

What is your cancellation policy?

What is your return policy?

How can I check the status of my order?

What types of payments are accepted?

Are sales tax applied to my order?

Can I pay by phone?

When do trees begin shipping?

What options are available for shipping?

When does my order ship?

Can I request a specific date for my order to be shipped?

How can I track my order?

When should I plant containerized tree(s) and/or shrub(s)?

How often should I water?

Should I mulch my trees?

My tree(s) and/or shrub(s) were wilted on arrival.

I received the wrong item.

Why did my tree come with limbs that had been pruned?

My tree arrived with very few limbs.

My trees aren’t the right size?