Snake Plant Black Robusta
Planting a Tree correctly is very important and is something that Ready-To-Grow-Trees takes very seriously. We want to make sure you are completely satisfied with our product and service. We are here to help make the planting experience an easy and pain free experience.
When the plant arrives
Our plants will arrive in a box and usually shipped by FedEx Ground.
- Check the box for any damages and report any damages directly to FedEx
- Carefully cut all tape and straps prior to opening the box
- Carefully open the box and check the soil with your fingers for moisture
- If the soil feels dry then give the plant a little water
- Plant as soon as possible
How will your plant appear on arrival?
Each plant species is unique and so the size, roots, and appearance will all vary slightly. Our container trees will usually arrive without leaves during the winter months. This is normal and it may appear that the tree is dead. The tree is simply dormant and will wake up in the spring. If you receive a container tree in the spring or fall then the plant will have leaves.
See our video in our blog.
Storage for container trees
If you can not plant the tree right away then take it out of the box and keep out of the extreme cold and extreme heat. Place where it will receive partial shade during the day and keep out of freezing weather at night. Give the plant a little water every other day until ready to plant.
Planting instructions for container trees
Open the box and carefully remove your tree from the box. You will need to dig a hole no deeper than the height of the root ball and 2-3 times as wide as the root ball. You do not want the hole any deeper than the total height of the root ball. Planting too deep is detrimental to the survival and growth of your tree. Once your hole is dug gently remove the tree from the container. If your tree is difficult to remove check the bottom of the tree container to see if roots are protruding and remove them. It also helps to tap gently on the sides of the container to loosen the tree. Once you remove your tree from the container place the tree in the middle of the hole. You want to be sure the top of your root ball is at ground level or a little bit higher. Fill the hole back with the soil you dug out. Water the tree from a hose on low flow to settle the soil. Place a 3 foot circle of mulch around your tree at 2-3 inches deep. Be sure to keep the mulch at least 3 inches away from the trunk of the tree. Water your tree about once a week during the growing season to keep the soil most and your plant healthy.
Our forte at Ready to Grow Trees is being different than other online nurseries. Ready to Grow trees RediRoot© containers are naturally air pruned to ensure the tree grows, which stimulates the growth of new lateral roots and prepares trees for rapid growth upon shipment. A standard container provides limited growth to the tree. Here are the following benefits from our containers that stick out from the industry standard.
- Transplant Shock – Our container reduces transplant shock resulting in less plant loss overall and faster first-year growth.
- Rapid Nutrient Uptake- Well branched, fibrous root systems uptake water and nutrients more efficiently.
- Aeration- Aeration to the root zone air-prunes roots, preventing circling, and eliminating the need for root pruning during the transplant process.
- Ready to Grow – Air pruned root tips are calloused off and ready to explode with new growth.
Our size containers come in four different variances. 1, 3, 5, and 7-gallon containers.
Orders are shipped M-W to ensure that they arrive to customers before the end of the business week. Having plants in a warehouse or van trailer over weekends, particularly during the extreme summer and winter temperatures is detrimental to the health of the plants.
Plants are typically shipped the week following order placement unless otherwise specified by the customer. Ready-To-Grow-Trees will make every effort to ensure that each plant is shipped within one week following order placement.
Plants are packaged in a manner that ensures they are secure within the box to prevent jostling and associated damage during shipping.
Should your product arrive in a box that has been damaged during shipping, please contact Ready-To-Grow-Trees immediately to allow for a proper shipping claim. Ready-To-Grow-Trees is not responsible for any loss due to damage caused by shipping carriers, but will absolutely work with our customers to file a proper damage claim with each carrier. For all successful claims, Ready-To-Grow-Trees will ship a replacement product as soon as possible. If the exact product is no longer in stock, Ready-To-Grow-Trees will be happy to offer a replacement product of similar value. Please note the following requirements for any parcel damaged during shipping:
- We must receive notification within 24 hours of receipt of the damaged product that includes your order number, description of the damage and pictures of the damage.
- The customer must retain the damaged parcel (and plant) for a minimum of 7 days to allow the carrier to inspect the damage.
At this time, Ready-To-Grow-Trees is able to ship our plants only to states east of Texas. Refer to the shipping map below for availability.
Winter Shipping Schedule
All trees and shrubs are available to ship year-round, although we do restrict deliveries in the winter months based on the plant hardiness zones below:
Zone 3: No shipping from November 1st through May 1st
Zone 4: No shipping from November 1st through May 1st
Zone 5: No shipping from November 30th through April 15th
Zone 6: No shipping from December 31st through March 15th
Zones 7 and Up: Ships year-round. No shipping restrictions.
- During the shipping and transplanting process, it is not uncommon for plants to experience some minor leaf shedding or color change to the leaves. Simply remove the affected foliage and your plant will grow new, healthy foliage in due time. Claims associated with leaf shedding, leaf coloration or other leaf damage are not valid.
- Plants may be pruned prior to shipping to prevent damage to the plant during shipping. This will not have any detrimental effects on the plant, and in fact, typically minimizes stress on the plants during shipping and transplanting. Young plants typically do not have significant branching, but given time, proper branching will occur.
It is the customers responsibility to ensure that any plants ordered are suitable for the customers plant hardiness zone, soil conditions and growing site. Plant hardiness zone maps are provided by Ready-To-Grow-Trees are based on USDA guidelines and are offered as a courtesy to our customers. Other information provided by Ready-To-Grow-Trees is for reference only. We strongly encourage all customers to do the proper homework to make sure you have all the information you need before purchasing. Some factors to take into consideration are microclimates, extreme elevations, wind protection, mulching and snow cover.